Over the past few years, the landscape of Malta’s cab industry has changed dramatically. With just a few players on the scene, around 10 years ago Malta’s roads were introduced to eCabs. Since then, the number of people moving to Malta for work has exploded, together with traffic and increased overall activity.
Further still, Malta has also experienced a boom in ride-sharing applications competing with eCabs. In the light of this, the Malta Chamber discusses how technology is shaping the company and how increased competition has shaped its strategy with eCabs co-founder Matthew Bezzina.
Mr Bezzina’s aim is simple – in his own words, he wishes to “build a transport technology framework that is future ready.” He discusses the impact competition has had on his business, the lessons learnt from a decade in the industry and the lack of regard to customer safety by many operators in the space.