Posts by Maurice Aquilina

Executive Fleet and Special Events Coordinator


Report to: Company Directors

Job Summary:In tandem with the Management Team, the Executive Fleet and Special Events Coordinator is responsible for managing the executive fleet and directing special events such as weddings.

Responsibilities:

  • Plan, organize, coordinate, and direct special events such as weddings and tours Act as a liaison between the company and its clients
  • Responsible for management of the Company’s executive fleet to ensure seamless presentation and positive brand experience
  • Generate all correspondence to clients, including proposal letters, and thank-you letters
  • Develop concepts and designs, and coordinate mailings of promotional materials and invitations; and direct logistical planning
  • Support coordination of social media platform marketing to include Facebook, Twitter, LinkedIn, and website content
  • Maintain records on event activities, progress, status, and post event summaries
  • Oversee activities and ensure details are handled as planned
  • Monitor service levels to ensure contract terms are satisfied
  • Develop and maintain an extensive network of contacts, both internal and external, to facilitate event coordination
  • Determine staffing needs for special events. Authorize or secure additional staff as required

 

Qualifications & Assets:

  • Minimum of four-year special event planning or related work experience
  • Detail oriented, strong analytical abilities and able to multi-task
  • Self-motivated with the ability to work in a fast-moving environment
  • Strong interpersonal skills – outgoing, confident and able to engage positively with all types of customers
  • Excellent written and verbal communication skills
  • Excellent listening, negotiating and presentation skills
  • Proficient in Microsoft Outlook, Word and Advanced Excel skills

  • Accepted file types: pdf, txt, doc, docx.

Accounts Clerk


Report to: Company Directors

Job Summary: The Accounts Clerk is responsible for the day-to-day operations within the Finance Department.

Responsibilities:

Perform general clerical duties including but not limited to: photocopying, mailing and filing

  • Formulate and maintain reports including purchase documents and invoices
  • Assist in all aspects of the upkeep of day-to-day accounting records
  • Handle payment processing
  • See to customer’ invoice related queries
  • Update receivables and payables ledgers
  • Assist with end of month routines
  • Update and prepare monthly reconciliations
  • Complete ad hoc projects and other financial activities as assigned

 

Qualifications & Assets:

Possess a Diploma in Business Administration or equivalent

  • At least 3 years’ experience working in a similar position
  • Ability to integrate and work well in a team environment
  • Ability to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests
  • Knowledge of Shireburn SFM and SIMS would be considered an asset
  • Possess an eye for detail and ability to work under pressure
  • Strong problem solving and trouble shooting skills
  • Self-motivated with the ability to work in a fast-moving environment
  • Strong written and verbal communication skills

  • Accepted file types: pdf, txt, doc, docx.

Financial Controller


Report to: Chief Executive Officer

Job Summary:

This individual will work closely with the Chief Executive Officer, senior management and the board of directors to ensure the achievement of the company’s strategic direction and vision.

Critical to the position is strong interpersonal skills, and effective communication both verbal and written. The ability to lead a small team to achieve department and business finance demands is fundamental as is understanding protocol when interacting with management together with maintaining a high degree of sensitivity and confidentiality.

Responsibilities:

  • Oversee the smooth and efficient running of the Finance Dept.
  • Ensure compliance with statutory authority and audit requirements.
  • Maintain integrity of accounting system (software), ensuring it remains effective and operational at all times.
  • Ensure all taxation and legislative requirements are complied with at all times and conduct balance sheet reconciliation for review by Senior Management whenever required.
  • Analyse business performance / results, providing feedback to Senior Management.
  • Track and monitor revenue/ expenditure for accuracy, verifying it against sub ledger report on a monthly basis.
  • Ensure monthly accruals are adjusted to meet demands of the business.
  • On a monthly basis ensure that hire purchase and leased activities are accounted for and reported to Senior Management.
  • Ensure that relevant information is communicated to direct reports enabling them to effectively carry out their functions.
  • Delegate tasks to direct reports in line with skill, knowledge and ability and where necessary identify skill gaps and training requirements.

 

Qualifications & Assets:

  • The ability to plan and prioritise workloads in order to meet deadlines is fundamental so too is effective time management of work flow in order to meet accounting deadlines. The ability to work without Management direction, use initiative and possess a positive attitude towards teamwork is critical.
  • The capacity to train and coach other members of the department is an expected element of this post so too is the capacity to develop and format procedures and work flow systems which accurately reflect the department’s operations.

  • Accepted file types: pdf, txt, doc, docx.

Product Owner


Report to: Company Directors

Job Summary:

As a Product Owner for our internal systems and public apps/website, you will report to the Head of Technology and work with an internal and outsourced team to enhance and deliver ongoing projects. The product owner will also be responsible for working with eCabs’ internal development team in the early stages of a new system. The role will be primarily responsible for defining, organising and prioritising requirements for the development team, and will need to work closely with the business, UX and internal/third party development teams to continuously optimise the systems. You will take ownership of these systems and any initiatives planned, and you will be responsible for managing projects.

 

Responsibilities:

  • Collecting user requirements
  • Working with ourUX designers and business stake holders to define business requirements
  • Preparing user stories with detailed acceptance criteria for the development team
  • Working with the team to prioritise user stories according to business value
  • Planning and managing the delivery of the features / products you are tasked with, keeping all stakeholders up to date on progress
  • Verification of deliverables to ensure the acceptance criteria are met
  • Conducting release and resource planning

 

Qualifications & Assets:

  • A university degree in Computer Science or equivalent
  • Three years or more as a Product Owner, Project Manager and / or business analyst
  • Experience with JIRA or any other agile tool
  • Experience working with agile development teams
  • Comfortable and confident working with both the technical and commercial sides of an organisation
  • Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts
  • Excellent decision-making skills, with the ability to logically measure risk against potential gain
  • Strong planning and leadership skills

  • Accepted file types: pdf, txt, doc, docx.

Key Account Manager


Report to: Company Directors

Job Summary: The Key Account Manager is accountable for delivering a broad and deep relationship with our key accounts, ensuring that a longer term strategic relationship is maintained. The role requires a strongly motivated person that can meet customers’ expectations and be able to take a hands-on approach to problem solving by using his/her initiative and available resources to provide customer proposals and solutions.

Responsibilities:

  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
  • Responsible for the development and achievement of sales through the direct sales channel
  • Focus on growing and developing existing clients, together with generating new business
  • Act as the key interface between the customer and all relevant divisions including operating as the lead point of contact for any and all matters specific to customers including handling of complaints
  • Build and maintain strong, long-lasting customer relationships
  • Communicate clearly the progress of quarterly/ annual initiatives to internal stake holders
  • Forecast and track key account metrics

 

Qualifications & Assets:

  • A university degree in Business administration or equivalent
  • Four years’ experience or more working in a similar role
  • Detail oriented, strong analytical abilities and able to multi-task
  • Self-motivated with the ability to work in a fast moving environment
  • Strong interpersonal skills – outgoing, confident and able to engage positively with all types of customers
  • Excellent written and verbal communication skills
  • Excellent listening, negotiating and presentation skills
  • Proficient in Microsoft Outlook, Word and Advanced Excel skills

  • Accepted file types: pdf, txt, doc, docx.

Logistics Coordinator

Job Title: Logistics Coordinator

Job Summary: We are looking for competent Logistics Coordinators to oversee and facilitate the service chain operation of our company. You will be the ones to coordinate personnel and processes to achieve an optimized service chain.

A great asset for Logistics Coordinators is their communication and negotiation skills. They are also well-versed in supply management principles and practices. The ideal candidates will have great record-keeping abilities and customer-oriented approach.

Responsibilities:

  • Coordinate and monitor operations
  • Ensure schedule adherence is monitored and consistently achieved
  • Ensure that assets and communication ways are used effectively
  • Facilitate the transportation of customers from one destination to another
  • Prepare accurate reports for Upper Management
  • Utilize logistics IT to optimize procedures

Qualifications & Assets:

  • At least 4 years’ experience working in a similar position
  • At least 3 years’ managerial or supervisory experience
  • Ability to work variable shift pattern
  • Ability to work with little supervision and track multiple processes
  • Ability to manage and support a team
  • Ability to multi-task
  • Ability to handle unexpected problems
  • Ability to provide solutions to challenges
  • Ability to make fast decisions
  • Excellent computer skills (experience with Word, PowerPoint, Excel and Outlook)
  • Fluency in English (written and spoken); other languages will be considered an advantage
  • Lead by setting a good example of behaviour to be modelled
  • Outstanding organizational and coordination abilities
  • Outstanding communication and interpersonal skills
  • Problem-solving and trouble-shooting skills
  • Proactively search for ways to improve processes and procedures

  • Accepted file types: pdf, txt, doc, docx.

Front End Developer


Report to: Head of Technology

Job Summary: Reporting to the Head of Technology, the chosen candidate will contribute to the delivery of systems, which will change the transport industry on an international level. With a minimum of 4 years’ experience working in a software development role, you are expected to be proficient in Frontend technologies, have experience in building enterprise grade systems which are robust, scalable, highly performant and secure, and finally be open to learn the latest cutting edge technologies and patterns.

Responsibilities:

  • Work in an agile team and perform weekly sprints of tasks to build up a larger system
  • Code, test and deploy using standard source control and continuous integration tools
  • Do necessary research of technologies or patters to ensure quality of products
  • Take part in architectural design of the systems

Qualifications & Assets:

  • Four years or more related experience
  • Experience in Frontend technologies like TypeScript, Redux, Node.js
  • Experience in Angular 2+ and Material Design
  • Experience in basic web technologies such as HTML, JavaScript, CSS
  • Experience in REST services
  • Experience in an OO language like Java
  • Experience of Agile Methodologies
  • Proficient use of Linux
  • Experience in Backend, Big Data, Artificial Intelligence as well as Geo mapping software will be considered an asset
  • Preferably a university degree in Computer Science or equivalent.

  • Accepted file types: pdf, txt, doc, docx.

Call Centre Agent


Report to: Company Directors

Job Summary:
This position calls for smart, well organised, self-motivated individuals with strong communication skills. The successful candidates will be responsible for their contribution to the overall operational performance of the contact centre. Fluent in Maltese, English and at least one additional language

Responsibilities:

  • Deal directly with customers either by telephone, electronically or face to face
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Refer unresolved customer grievances to designated personnel for further investigation
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

 

Qualifications & Assets:

  • Ability to work both individually and in a team environment
  • Ability to multi-task
  • Ability to adapt in a dynamic and constantly changing environment
  • Ability to align personal performance with the contact centre’s objectives
  • Excellent communication skills, both written and verbal
  • Excellent computer skills (experience with Word, Excel and Outlook)
  • Methodical approach with an ability to work under pressure
  • Must have a ‘can do’ attitude
  • Problem-solving and trouble-shooting skills

  • Accepted file types: pdf, txt, doc, docx.

Driver

Report to: Company Directors

Job Summary:
Drives taxicab to transport customers for fee by performing the following duties:

Responsibilities:

  • Communicate with dispatchers by telephone and other means available in order to exchange information and receive requests for passenger service.
  • Record trip information such as time and place of pickup and drop-off, and total fee.
  • Pick-up customers at prearranged locations as requested in a timely manner.
  • Provide customers with information about the local area and points of interest, and/or give advice on hotels and restaurants.
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Adhere to regulations governing taxi operation and ensure that passengers abide by safety regulations.
  • Test vehicle equipment such as lights, brakes, horns, and windshield wipers, in order to ensure proper operation.
  • Notify dispatchers or company mechanics of vehicle problems.

 

Qualifications & Assets:

  • Communicates well both in writing and verbally
  • Methodical approach with an ability to work under pressure
  • Uses own initiative and can work independently
  • Ability to integrate and work well in a team environment

  • Accepted file types: pdf, txt, doc, docx.

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