Posts by Maurice Aquilina

Senior Systems Administrator

Job Title: Senior Systems Administrator

Job Summary:

The Senior Systems Administrator will be responsible for ensuring the stability, integrity and efficient operation of the company’s corporate IT infrastructure by providing hands-on pro-active server, desktop and telecom administration.  In the event of a disruption, this role is vital to the restoration of services to minimize downtime by providing the necessary technical support.



 Plans, deploys, configures and maintains desktops, peripherals, operating systems, standard and custom desktop applications in the production environment in accordance with the change management process.

  • Develops procedures to maintain security and protect systems form unauthorized use, acts of nature and user abuse.
  • Ensures the stable operation, availability, reliability and service ability of the Company’s windows server, desktop and network environment.
  • Ensures minimum downtime and optimal performance through proactive planning, tuning, troubleshooting, forensics and monitoring.
  • Manage, administrate and support Windows servers and their associated software and hardware.
  • Analyse and provide timely resolution to end user software incidents and connectivity issues while adhering to business aligned service level objectives.
  • Provide setup and support for all users’ hardware and software requirements within the business office.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging existing technologies.
  • Collaborate with third party contractors to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Perform server and system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
  • Ensure system connectivity of all servers, shared software, groupware, and other applications.
  • Provide orientation and training to end-users for all modified and new systems.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.

Qualifications & Assets: 

  • At least 5 years’ experience working in a similar position.
  • Demonstrated experience installing, maintaining, operating, tuning and troubleshooting complex operating systems and applications in a heterogeneous high-volume environment.
  • General knowledge of 3CX phone systems and Cisco network equipment, routers and switches. A good knowledge of Internet technologies and concepts such as DNS, routing protocols, TCP and UDP and higher-level protocols such as https, SMTP and FTP is important.
  • Mikrotik / Ubiquiti / Cisco SMB experience would be considered an asset.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure support environment with changing priorities, striving to deliver exceptional customer service.
  • Must be a self-starter that requires only limited supervision/guidance.
  • Proven analytical and problem-solving abilities.
  • Strong interpersonal and oral communication skills.


Digital Marketing Executive

Job Title: Digital Marketing Executive


Job Summary: We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts.

You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.


  • Acquire insight in online marketing trends and keep strategies up-to-date
  • Assist in the formulation of strategies to build a lasting digital connection with consumers
  • Be actively involved in SEO/ SEM efforts
  • Collaborate with designers to improve user experience
  • Edit and post videos, podcasts and other content to online sites
  • Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
  • Measure performance of digital marketing efforts using a variety of Web analytics tools
  • Maintain partnerships with media agencies and vendors
  • Plan and monitor the ongoing company presence on social media (Facebook, Instagram, LinkedIn, Twitter etc.)
  • Prepare online newsletters and promotional emails and organize their distribution through various channels
  • Provide creative ideas for content marketing

Qualifications & Assets:

  • Bachelor’s Degree in Marketing or equivalent
  • At least 4 years’ experience working in a similar position
  • Ability to work with little supervision
  • Ability to provide solutions to challenges
  • Ability to make fast decisions
  • Excellent understanding of digital marketing concepts and best practices
  • Experience with B2C social media, Google AdWords, SEO/ SEM and email campaigns
  • Experience of HTML coding and Photoshop would be considered an advantage
  • Outstanding communication and interpersonal skills

Logistics Coordinator

Job Title: Logistics Coordinator

Job Summary: We are looking for competent Logistics Coordinators to oversee and facilitate the service chain operation of our company. You will be the ones to coordinate personnel and processes to achieve an optimized service chain.

A great asset for Logistics Coordinators is their communication and negotiation skills. They are also well-versed in supply management principles and practices. The ideal candidates will have great record-keeping abilities and customer-oriented approach.


  • Coordinate and monitor operations
  • Ensure schedule adherence is monitored and consistently achieved
  • Ensure that assets and communication ways are used effectively
  • Facilitate the transportation of customers from one destination to another
  • Prepare accurate reports for Upper Management
  • Utilize logistics IT to optimize procedures

Qualifications & Assets:

  • At least 4 years’ experience working in a similar position
  • At least 3 years’ managerial or supervisory experience
  • Ability to work variable shift pattern
  • Ability to work with little supervision and track multiple processes
  • Ability to manage and support a team
  • Ability to multi-task
  • Ability to handle unexpected problems
  • Ability to provide solutions to challenges
  • Ability to make fast decisions
  • Excellent computer skills (experience with Word, PowerPoint, Excel and Outlook)
  • Fluency in English (written and spoken); other languages will be considered an advantage
  • Lead by setting a good example of behaviour to be modelled
  • Outstanding organizational and coordination abilities
  • Outstanding communication and interpersonal skills
  • Problem-solving and trouble-shooting skills
  • Proactively search for ways to improve processes and procedures

Front End Developer

Report to: Head of Technology

Job Summary: Reporting to the Head of Technology, the chosen candidate will contribute to the delivery of systems, which will change the transport industry on an international level. With a minimum of 4 years’ experience working in a software development role, you are expected to be proficient in Frontend technologies, have experience in building enterprise grade systems which are robust, scalable, highly performant and secure, and finally be open to learn the latest cutting edge technologies and patterns.


  • Work in an agile team and perform weekly sprints of tasks to build up a larger system
  • Code, test and deploy using standard source control and continuous integration tools
  • Do necessary research of technologies or patters to ensure quality of products
  • Take part in architectural design of the systems

Qualifications & Assets:

  • Four years or more related experience
  • Experience in Frontend technologies like TypeScript, Redux, Node.js
  • Experience in Angular 2+ and Material Design
  • Experience in basic web technologies such as HTML, JavaScript, CSS
  • Experience in REST services
  • Experience in an OO language like Java
  • Experience of Agile Methodologies
  • Proficient use of Linux
  • Experience in Backend, Big Data, Artificial Intelligence as well as Geo mapping software will be considered an asset
  • Preferably a university degree in Computer Science or equivalent.


Report to: Company Directors

Job Summary:
Drives taxicab to transport customers for fee by performing the following duties:


  • Communicate with dispatchers by telephone and other means available in order to exchange information and receive requests for passenger service.
  • Record trip information such as time and place of pickup and drop-off, and total fee.
  • Pick-up customers at prearranged locations as requested in a timely manner.
  • Provide customers with information about the local area and points of interest, and/or give advice on hotels and restaurants.
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Adhere to regulations governing taxi operation and ensure that passengers abide by safety regulations.
  • Test vehicle equipment such as lights, brakes, horns, and windshield wipers, in order to ensure proper operation.
  • Notify dispatchers or company mechanics of vehicle problems.


Qualifications & Assets:

  • Communicates well both in writing and verbally
  • Methodical approach with an ability to work under pressure
  • Uses own initiative and can work independently
  • Ability to integrate and work well in a team environment

Call Centre Agent

Report to: Company Directors

Job Summary:
This position calls for smart, well organised, self-motivated individuals with strong communication skills. The successful candidates will be responsible for their contribution to the overall operational performance of the contact centre. Fluent in Maltese, English and at least one additional language


  • Deal directly with customers either by telephone, electronically or face to face
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Refer unresolved customer grievances to designated personnel for further investigation
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience


Qualifications & Assets:

  • Ability to work both individually and in a team environment
  • Ability to multi-task
  • Ability to adapt in a dynamic and constantly changing environment
  • Ability to align personal performance with the contact centre’s objectives
  • Excellent communication skills, both written and verbal
  • Excellent computer skills (experience with Word, Excel and Outlook)
  • Methodical approach with an ability to work under pressure
  • Must have a ‘can do’ attitude
  • Problem-solving and trouble-shooting skills