eCabs is a household brand in the local transport industry. Its impressive growth and significant operational footprint make it the first private company to reach high standards in service provision and technology application in the sector. BUSINESS TODAY met the company’s CEO, Matthew Bezzina, for an insight into how his business evolved into the leading transport solutions provider in Malta with internationalisation aspirations.
What was the idea behind eCabs, which started out as a new taxi company and has evidently turned itself into major operation within a short span of time?
Our idea was born out of the blend of two elements: firstly our academic formation in business and law which enabled us to structure our approach to problems and secondly our vision for shaping a business which uses technology to revolutionise a sector conspicuous for its failings and shoddy service. The idea can be easily summed up into an aspiration to be a prime mover in the solution to what was already becoming a huge traffic problem. We wanted to provide a feasible personal transportation alternative to people and kick-start a change in culture and mentality. Today 10 years down the line we look back with pride and satisfaction, but we also look forward to the next revolution we want to trigger.